Random Thoughts of Your's Truly

Today must be con artist day.

Con Artist #1:  There was a couple that was due to check out on Monday.  However, Monday was President’s Day and they claimed they couldn’t get a hold of Health and Welfare, who was paying for their room.  This couple had been at the hotel for 3 weeks.  So, by the end of the night I thought that I assumed this had been approved.  I sent an email to the Dept of Health and Welfare and asked what the status of this customer was.  I got a reply back, saying they were actually supposed to have checked out on Monday.  I went down to talk to the customer and ask them to leave, and she tried to stay another night.  I told her absolutely not, and that I wasn’t going to be conned another night.  She kept trying to say that she was going to call the office and see.  I wasn’t going to have her stay anymore, especially since she can’t seem to follow policies that she even signed when she got here and was reminded of on other occasions.

Con Artist #2:  The hotel has an agreement with St Alphonsus Hospital, and at times (more…)

Today has been a pretty interesting day.  I got woke up very early in the morning to take care of something after only sleeping for 2 hours.  I got back and slept for a few hours before I had to Read more

This morning, I had 3 individuals come in.  They told me they were just here for the breakfast.  Turns out they were not guests of the hotel.  They had just walked in off the street.  This is okay, because we Read more

It has been a couple of weeks since my post, and since my firing of Tony Sepulveda.  Anyway, I went out this morning to go do my shopping and I hear a “F#$k you, Anthony”.  I look up and at Read more

Today I was going to get up and have a peaceful morning and have to let a certain employee go.  This is something that I have only done once before.  There had been issues with Mr Tony Sepulveda.  He had Read more

Today’s post is kind of a short post.  But a little rant will do. Anyway, I woke up this morning by a phone call from one of my employees, that my front desk clerk is not at the desk.  So Read more

My general manager, Dave Ross, hired a guy to basically do what Mamo had done.  Mamo was an Ethiopian who didn’t clean rooms, but basically was a helper to the maintenance and cleaned up outside and so forth. This guy has only worked here a month or Read more